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Other Programmes

Training & Skills Development

Other Programmes

Supply Chain Management

Tender Training

HIV in the Workplace

Basic and Advanced Computer Training

Finance for Non-financial Managers
(including Financial Planning & budgets)

Coaching and Mentoring for Managers

Life Skills

Career Development

Advanced Writing Skills
Public Speaking: Presentation Survival School
Emotional Intelligence
Building Your Self Esteem and Assertiveness Skills
Communication Strategies
Working Smarter using Technology to Your Advantage
Critical Thinking
Mastering the Interview
Customer Service Training: Critical Elements of Customer Service
Skills for the Administrative Assistant
The Minute-Taker’s Workshop
Business Etiquette: Gaining That Extra Edge
Creating a Dynamite Job Portfolio
Getting Your Job Search Started
Speak Easy: Conquering Your Fear of Speaking in Public
Time Management: Get Organized for Peak Performance
Business Writing that Works
Conflict Resolution: Dealing with Difficult People
Public Speaking: Speaking Under Pressure
Writing Reports and Proposals

Essentials for Business Professionals

Conflict Resolution: A One Day Primer
Controlling Anger Before It Controls You: A One Day Primer
Current Management Techniques to Increase Effectiveness
Leadership Skills for Supervisors: Communication, Coaching, and Conflict
Core Negotiation Skills: A One Day Primer
Secrets of Change Management: A One Day Primer
Train-the-Trainer – Inspire
Motivate, and Educate A One Day Primer

Workplace Essentials

Business Ethics for the Office
Diversity Training: Celebrating Diversity in the Workplace
Safety in the Workplace
Workplace Harassment: What It Is and What To Do About It
Workplace Violence: How to Manage Anger and Violence in the Workplace
Lean Process Improvement

Human Resources

Problem Solving & Decision Making
Change and How to Deal with It
Performance Management: Managing Employee Performance
Building Better Teams
Anger Management: Understanding Anger
Conflict Resolution: Getting Along in the Workplace
Hiring for Success: Behavioral Interviewing Techniques
Creating a Top-Notch Talent Management Program
Conducting Effective Performance Reviews
Employee Dispute Resolution: Mediation through Peer Review
Stress Management
Generation Gap: Closing the Generation Gap in the Workplace
Customer Service Training: Managing Customer Service

Train – the – Trainer

Advanced Skills for the Practical Trainer
Facilitation Skills
The Practical Trainer
Developing Your Training Program
Survival Skills for the New Trainer
Using Activities to Make Training Fun

Supervisors and Managers

Marketing and Sales
Negotiating For Results
Accounting Skills for New Supervisors
Business Leadership: Becoming Management Material
Coaching: A Leadership Skill
Human Resources Training: HR for the Non-HR Manager
Motivation Training: Motivating Your Workforce
The ABC’s of Supervising Others
The Professional Supervisor
Delegation — The Art of Delegating Effectively
Team Building: Developing High Performance Teams
Inventory Management – The Nuts and Bolts
Budgets and Managing Money
Advanced Project Management
Intermediate Project Management
Meeting Management — The Art of Making Meetings Work
Project Management Fundamentals
Risk Management
Effective Planning and Scheduling

Sales and Marketing

Building Relationships for Success in Sales
Overcoming Objections to Nail the Sale
Selling Smarter
Dynamite Sales Presentations
Prospecting for Leads Like a Pro
CRM: An Introduction to Customer Relationship Management
Telemarketing: Using the Telephone as a Sales Tool